Accessibility Statement
Last Updated: September 9, 2026
D1 Arena is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards.
Our Commitment
D1 Arena is working to improve keyboard, screen-reader, contrast, form, and responsive-layout support across the platform. Accessibility support varies by feature, and we do not claim full WCAG 2.1 AA conformance without a completed independent audit.
Current Accessibility Work
Our current work includes improving semantic headings, labels, keyboard paths, contrast, responsive layouts, descriptive links, and error messaging. Coverage varies across routes and features; users should report barriers so they can be reproduced and prioritized.
Ongoing Efforts
Accessibility is included in ongoing product review and remediation. We will update this statement as verified support changes. We do not represent that the platform has completed an independent conformance audit.
Known Limitations
While we strive for comprehensive accessibility, some content may have limitations:
- Some third-party content or embedded media may not be fully accessible
- Live streaming content may have limited accessibility features
- Some older content may not meet current accessibility standards
Feedback and Assistance
We welcome your feedback on the accessibility of D1 Arena. If you encounter any accessibility barriers or need assistance, please contact us:
- Open the Contact page and describe the accessibility barrier
- To report an accessibility problem, open Contact and use the D1 Assistant to request support. Include “Accessibility,” the page or feature, your device/browser and a description of the problem. You can review account-linked tickets in Hub → Account → Tickets.
When contacting us, please provide:
- The web address (URL) of the content
- A description of the problem encountered
- The assistive technology used (if applicable)
Response Time
We review accessibility reports based on severity, impact, available information, and support workload. We do not promise a fixed response or remediation window.
Third-Party Content
Some content on our platform is provided by third parties and may not be fully accessible. We encourage third-party providers to ensure their content meets accessibility standards.
Video Accessibility
Live-stream and VOD program captions, automatic captions, uploaded caption files, and audio descriptions are not currently available as D1 Arena platform features. Translated chat and viewer-side text-to-speech or subtitle overlays are communication aids and are not captions for program audio.
Use the Contact page to report a barrier or request assistance.